Please Read. It Saves Many Questions
When you bring your amp to me I'll ask you for a contact phone number. Please give me a number that you will actually answer.
If I cannot contact you, your amp goes to the back of the queue.
I prefer to use the Alexander Graham Bell Modern Electric Telephone to actually speak to you and will not enter into lengthy conversations via text message or email.
I'm too old for all that and prefer to speak to my fellow humans. That's what that hole in the front of your face and those sticky out bits on the sides of your head are for.....
Emails are checked and responded to twice a day. We do have a Facebook page, but I would rather speak to you than spend hours on the computer. At least I can get some work done!.
All repairs are guaranteed for 1 (One) month from date of completion. This applies to the original repair only and any parts fitted to carry out that repair.
I'm sorry, but if your speaker fails a week after I fitted a new knob to your treble control, it's not covered!
Old gear that has been brought back to life after laying dormant for years can sometimes fail with a different fault after using it for a short time.
Payment is by cash on collection. Sorry, cheques, cards and offers of sexual favours are not accepted.
We don't require money up front, but occasionally with a reasonably expensive repair, I may ask for a contribution to help cash flow.
It is expected that you will collect your amp promptly when repaired, unless previously agreed.
You will be notified once when the gear is ready to collect. We don't have the time to constantly send reminders.
We will dispose of any repaired equipment that is not paid for after a period of 3 (Three) months to recover all our costs. This will be done in compliance with the Law Of Tort. Any 'Scrap' or un-repaired equipment will be disposed of after 3 (Three) months without further notice.
Sorry if this sounds a bit harsh, but generally we're dealing with large items and only have a finite space in which to store them.